Contact Us

You can find answers to the most frequently asked questions on our How does it work? page.

Alternatively, you can contact us on the following:

For all queries regarding the Smarterbuys Store and it's credit process, email info@sbstore.org or telephone 0300 5000 975
For customer services please call 0300 500 0975, email - info@sbstore.org or write to us at Smarterbuys Store, Greengates House, Amos Drive, Stanley, Durham, DH9 7YE

Costs to call these numbers are charged at no more than a national rate call. This will apply to calls from any type of line including mobile, BT or other fixed line or payphone.

Our opening hours are Monday to Friday 9am to 4:30pm.

Please note for all press, supplier and landlord queries, please email a member of the Smarterbuys team at info@sbstore.org.

Subject:

Name:

Telephone:

Email Address:

Enquiry:

How does it work?

Choose your product(s)

Select buy and apply for affordable credit

Your product(s) are delivered!

For further information on applying for affordable credit please click here.

The Smarterbuys Store is regulated by the Financial Conduct Authority, reference number FRN 713746